Committed to protecting your personal information

Kiss88 Privacy Policy — How Your Information Is Collected & Protected

Kiss88 believes your personal information belongs to you. On this page, find out exactly what data we collect, why we collect it, how we keep it secure, and what rights you have.

Version 2.4 — July 2026
Full Bengali version available
PAGCOR approved
SSL 256-bit secured

Core pillars of privacy protection

A quick overview of the measures in place to protect your information on kiss88

Military-grade encryption

Every connection on kiss88 is protected with 256-bit TLS/SSL encryption. Your password, payment details, and personal data are never transmitted in plain text — everything is transferred in encrypted form.

Your data is never sold

Kiss88 never sells or rents your personal information to third parties. Limited data is shared with third parties solely to operate our services — and only under strict contractual agreements.

Two-step login verification

Enabling 2FA on your kiss88 account means a password alone is never enough to get in. Every time you log in, a one-time OTP is sent to your mobile — this extra layer of security keeps your account significantly better protected.

Secure data storage

Kiss88 stores data on internationally certified servers with multiple layers of physical and digital security. Sensitive information is kept in hashed or encrypted form.

Minimal data collection policy

Kiss88 only collects information that is genuinely necessary to operate its services. No unnecessary personal data is requested, and collected data is never used beyond its stated purpose.

Your Data Rights

Any kiss88 member can request to view, correct, or delete their personal data. We uphold these rights in accordance with international data protection standards.


Full privacy policy

Last updated: July 2026
1

Introduction and scope

This Privacy Policy applies to all services, websites, and mobile applications operated by kiss88 (kiss88.casino). kiss88 operates under a PAGCOR (Philippine Amusement and Gaming Corporation) licence and is committed to upholding international data protection standards.

By creating an account on kiss88, browsing the website, or using the app, you agree to this policy. If the policy is updated, you will be notified at your registered email address and the revised version will be published on the website.

In brief: We use your data to deliver our services — not to sell it. You have rights over your information and you can exercise them.

2

What information we collect

Kiss88 collects three types of information — data you provide directly, data collected automatically, and data received from third parties.

Information you provide directly:

Full Name Email address Mobile number Date of birth Address NID / Passport (KYC) Payment Method Details Selfie (KYC verification)

Automatically collected information:

IP address Device type Browser Information Session Duration Clicks & Navigation Gaming History Approximate Location

Third-party data may be received through payment processors (bKash, Nagad, Rocket), identity verification services, and fraud prevention systems.

3

Purpose of Data Use

Kiss88 uses the information it collects for the following purposes:

  • Account Management: Verifying registration & login and securing your account
  • Service delivery: Operating betting, gaming, and lottery services properly
  • Financial transactions: Processing deposits & withdrawals
  • KYC & Compliance: Identity verification in compliance with international law and PAGCOR regulations
  • Security: Detecting and preventing fraud, multiple accounts, and money laundering
  • Customer Support: Responding to your questions and complaints
  • Contact: Sending promotional offers, important updates, and security alerts
  • Service Improvement: Analyzing and improving user experience

Important: If you'd rather not receive promotional emails or SMS, you can opt out via Account Settings or by contacting support. However, security and transaction-related communications cannot be disabled — they are an essential part of the service.

4

Data Sharing & Third Parties

Kiss88 never sells or rents your personal information. Data may be shared with third parties only in the limited circumstances outlined below:

  • Payment processors: With bKash, Nagad, Rocket & bank — only the information required to complete transactions
  • KYC Partner: With identity verification agencies — for verification purposes only
  • Cloud & technology services: For server management and data backup — under strict confidentiality agreements
  • Legal obligation: When required by a court order or a legitimate request from a government authority — where we are legally obligated to comply
  • Fraud prevention: With PAGCOR and other regulatory authorities — as part of licence compliance

Strict data processing agreements are in place with all third parties. They may only use the information for the specified purpose and are not permitted to share it further with anyone else.

kiss88's commitment: Your data will never be shared with any ad networks, data brokers, or marketing companies.

5

Cookies & Tracking Technologies

Kiss88 uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device.

You can disable cookies from your browser settings, but turning off essential cookies may prevent login and security features from working properly.

6

Data Retention Period

Kiss88 does not retain your data longer than necessary. However, certain information must be kept for a specified period for legal reasons:

  • Account information: Up to 5 years after account closure — in compliance with international financial regulations
  • Transaction records: 7 years — as required under anti-money laundering laws
  • KYC Documents: 5 years after account closure — in accordance with regulatory guidelines
  • Customer support conversations: 2 years
  • Log Files & Technical Data: 90 days to 1 year

Once the designated retention period has ended, data is securely deleted or anonymized.

7

International data transfers

Kiss88 is an international platform. Your data may be stored and processed on servers outside Bangladesh, particularly in the Philippines and other countries.

These international transfers are ensured by:

  • All data is processed in accordance with PAGCOR regulations
  • Industry-standard contractual clauses are used for international data transfers
  • Third-party service providers are held to equivalent data protection standards

In plain terms: Wherever your data goes, the same level of protection applies. kiss88's responsibility does not end at geographical boundaries.

8

Protection of minors' data

Kiss88 is strictly not intended for anyone under 18. We do not knowingly collect any information from minors.

Age is verified at the time of registration. If it is ever found that a user under 18 has created an account, that account and all associated data will be deleted immediately.

A note for parents: If you discover that your child is using kiss88, please contact support@kiss88.casino immediately. We will close that account promptly.

9

Security Breach Notice

While kiss88 maintains the highest security standards, no digital system is 100% impenetrable. In the event of a data breach where your information may be at risk:

  • PAGCOR and relevant authorities will be notified within 72 hours
  • Affected members will be notified immediately by email
  • You will be clearly informed of what data was affected and what steps are being taken
  • You will be advised to change your password and enable 2FA
10

Contact & complaints

For any privacy-related questions, requests, or complaints, you can reach us at:

  • Email: support@kiss88.casino
  • Live Chat: Live chat at kiss88.casino (24/7 in Bengali)

Standard requests are responded to within 48 hours. Complex requests such as data deletion or export may take up to 30 days.

Write in the subject line of your data request: "Data Protection Request" — this ensures your message reaches the right team quickly.

Account security tips
1
Strong Password

12+ characters combining uppercase, lowercase, numbers & symbols

2
Keep 2FA enabled

OTP-based two-step verification is the strongest form of protection

3
Avoid public Wi-Fi

Always use your own network when logging in to kiss88

4
Never share your password

Kiss88 Support will never ask for your password

Get started safely

You've read the Privacy Policy — go ahead and register with kiss88 with complete peace of mind.

Free Registration

18+ | Terms Apply


Your data rights

You have several important rights over your data at kiss88 — here's what you should know

Right to access

You can request to know what information kiss88 holds about you.

Right to Rectification

To correct inaccurate or outdated information, please submit a request to Support.

Right to erasure

After account closure, once the legal retention period expires, you can request that your data be deleted.

Data portability

You can request a download of your personal data in a machine-readable format.

Right to Restrict Processing

You may request that we stop processing your data for specific purposes.

Right to lodge a complaint

If you believe your privacy has been violated, you can file a complaint directly with PAGCOR or the relevant regulatory authority.

To exercise any of these rights, email support@kiss88.casino or reach out via live chat. Due to legal retention obligations, some data may not be deleted immediately — you will be informed of the reason if that is the case.


kiss88's approach to privacy

Many people skip the privacy policy page — assuming it's just legal boilerplate written in complicated language. kiss88 wants to change that. This page is written in plain language because we want you to genuinely understand what happens to your information.

When you register, you provide your name, phone number, and email — that's standard. But what does kiss88 actually do with this information? Essentially two things: first, verify that the account genuinely belongs to you; and second, stay in touch with you regarding betting results, transaction confirmations, and security alerts. Your information is not used for anything beyond that.

Many users are hesitant about KYC — handing over a photo of their NID can feel risky, and that concern is completely understandable. kiss88 wants to be clear: KYC information is used solely for identity verification and is a mandatory requirement under our PAGCOR licence. This data is stored on encrypted servers and is never shared with advertisers or third parties. Your NID is just as safe with kiss88 as it is with your bank.

A quick note on why we collect IP addresses and device information: it's primarily for security. If someone suddenly tries to access your account from a different country, kiss88 flags it as suspicious and protects your account. This data is never used for advertising or profiling.

Cookies can be confusing, so here's how it works at kiss88. Only essential cookies are required — everything else is optional. Analytics cookies tell us which pages get the most traffic and which buttons users click, helping us improve the service. Preference cookies remember your language or odds format so you don't have to reconfigure your settings every time you visit.

An important point about password security: kiss88 does not have access to your actual password. It is stored as a hash, which means no kiss88 employee, no hacker — nobody — can ever see your original password. This is exactly why kiss88 support will never ask for your password. If anyone contacts you claiming to be "kiss88 support" and asks for it, that is a scam.

Finally, our Privacy Policy is a living document — it evolves alongside our services. kiss88 commits to notifying you in advance of any significant changes. You remain in control of your own data.


Frequently Asked Questions

What members often want to know

Yes, kiss88 works perfectly on mobile browsers too. Even without installing a separate app, you can access kiss88.casino via Chrome, Firefox, or Safari and enjoy all features.

What you get on mobile browser:
— Full Sports Betting, casino & lottery sections
— Deposits & withdrawals via bKash, Nagad, and Rocket
— Live betting and Live Casino streaming
— Full Bengali interface & support

App vs. browser — what's the difference:
The native app offers a few extra benefits — fingerprint login, push notifications, and a data-saving mode. It also loads slightly faster than a browser on mobile networks.

For the best experience in your browser:
— Bookmark kiss88.casino or add a shortcut to your home screen (on Android, use "Add to Home Screen" in Chrome)
— Keep your browser up to date — some features may not work correctly on older browsers
— Keep desktop mode off — the interface is much more convenient in mobile mode

Bottom line: not having the app is no barrier to using kiss88. That said, regular users will find the app more convenient.

Some information on kiss88 can be updated by you directly; other changes require assistance from Support.

You can update yourself:
— Password: Account Settings → Security → Change Password
— Email notification preferences: Account Settings → Notifications
— Communication language & odds format: Account Settings → Preferences

Changes must be made through Support:
— Name (updated in line with KYC verification)
— Mobile number (OTP verification on the old number is required)
— Email address (a verification link is sent to both addresses)
— Date of birth (matched against ID — changes permitted in rare cases)

Steps to change your mobile number:
1. Contact support via live chat or email
2. A verification code will be sent to your old number
3. A verification code will also be sent to your new number
4. Once both codes are confirmed, the change will be complete

If your old number is no longer active, the process can be completed with additional identity verification (NID or email).

Responsible Gaming: kiss88 sees gaming as a form of entertainment. Our platform offers deposit limits and self-exclusion tools. To learn more, Responsible gaming page. For users aged 18+ only.

Your information is safe — join with confidence

Your privacy is protected at kiss88. Register now and enjoy Bangladesh's most secure online gaming platform.

For users aged 18 and above. Responsible gaming Stay compliant with the policy.

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